Team up with a Customer Support Person

One of the fastest ways to improve relationships with a large corporate customer is to have other people involved in servicing their account.

Outside b2b sales people who have learned it is difficult to service a large account all by themselves have discovered by teaming up with an inside sales person or a customer support person have increased their overall sales volume.

A key component to this success lies in the need for corporate account people to feel safe and secure. Therefore, by having multiple contacts – who know their business – gives them an added sense of safety and security – in other words, when stuff happens they can get in touch with a human being quickly to get answers or suggestions.

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