As a b2b sales person, one of your greatest assets is the ability to solve problems for both you and your company AND the customers big problems they have shared with you.
The ability to be creative and find a solution is a trait heavily admired by customers. This trait also moves you up above the commodity seller and to the ranks of the problem solver. This is a much better level to be recognized by the customer – it gets you more solid opportunities to make sales.
Being able to solve a big problem is a valued trait for anyone, especially sales people. So, today, I’m sharing a seven step method I have used and shared with others to improve their problem solving abilities. If you follow the steps you will solve any problem you run into. In fact, the more often you use, the better you will get at solving problems.
So, here are the seven steps to problem solving…