How to Handle Tension during Sales Negotiation

Got a question the other day about sales negotiation and what to do when the negotiation goes almost hostile? Stress and tension increase is the norm during these events.

The key is for you to remain calm and buy time to think. This is particularly true when the buyer becomes aggressive with you during the session and wants an immediate answer or for you to give in.

Here what you do while “Buying Time to Think.”

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